Privacy Policy

 

BurntCrow (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, www.burntcrow.com, or interact with us via SMS and other channels.

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, phone number, billing and shipping details.
  • SMS Opt-In Data: Your phone number and consent status when you opt in to receive SMS messages.
  • Usage Data: IP address, browser type, device information, and interaction data.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services.
  • Send transactional and promotional communications, including SMS messages (only if you have opted in).
  • Respond to inquiries and provide customer support.
  • Comply with legal and regulatory requirements.

3. SMS Messaging and Consent

By opting in to receive SMS messages from BurntCrow:

  • You agree to receive marketing and informational texts at the phone number provided.
  • Consent is not a condition of purchase.
  • Message frequency may vary. Standard message and data rates may apply.
  • You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@burntcrow.com.

We will only send SMS messages to individuals who have provided prior express written consent, as required by the Telephone Consumer Protection Act (TCPA) and carrier guidelines. We maintain records of your consent for compliance purposes.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who assist in SMS delivery and website operations.
  • Legal authorities when required by law.

5. Data Protection

We implement industry-standard security measures, including encryption and secure storage, to protect your data from unauthorized access.

6. Your Rights

Depending on your location, you may have rights under GDPR, CCPA, or other laws, including:

  • Access, correction, or deletion of your data.
  • Opting out of marketing communications. To exercise these rights, contact us at info@burntcrow.com.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our SMS practices, contact: Email: info@burntcrow.com Phone: (636) 256-5770